Privacy Policy

Last Updated: June 2026

Soulmatchindia (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or consult with us.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Full name

• Date of birth, time of birth, and place of birth (for kundli and astrological analysis)

• Gender

• Contact number and email address

• Current address and city

Payment Information:

• Payment details processed securely through third-party payment gateways (such as Razorpay). We do not store your card or UPI details on our servers.

Other Information:

• Information you provide during consultations or through forms

• Technical information such as IP address, browser type, and device information (for improving website experience)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To generate personalized kundli, horoscope, and astrological reports

• To provide astrology consultations and soulmate/relationship guidance

• To communicate with you regarding your queries, bookings, and reports

• To process payments and send order confirmations

• To improve our services and website experience

• To send important updates, offers, or newsletters (only if you opt-in)

• To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share your information only in the following cases:

• With trusted service providers who help us operate our business (payment gateways, email services, etc.), and they are bound by confidentiality agreements.

• If required by law, court order, or government authority.

• To protect our rights, safety, or property.

4. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your data.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Birth details and consultation records may be kept for future reference if you request follow-up consultations.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal data (subject to legal and business requirements)

• Opt-out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can choose to disable cookies through your browser settings, but some features of the website may not function properly.

8. Third-Party Links and Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We recommend reviewing their privacy policies separately.

We use third-party services such as Razorpay for payment processing. Their use of your information is governed by their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Soulmatchindia Email: hello@soulmatchindia.com

Phone: +91 9761602078

We will try to respond to your request within a reasonable time.

Thank you for trusting Soulmatchindia with your information.